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	<title>One Sherpa &#187; Customer Interaction</title>
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	<description>Future confident.</description>
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		<title>5 secrets for successfully firing a customer.</title>
		<link>http://onesherpa.com/customer-interaction/5-secrets-for-successfully-firing-a-customer</link>
		<comments>http://onesherpa.com/customer-interaction/5-secrets-for-successfully-firing-a-customer#comments</comments>
		<pubDate>Sat, 18 Jul 2009 01:04:19 +0000</pubDate>
		<dc:creator>Andee Sellman</dc:creator>
				<category><![CDATA[Customer Interaction]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Management]]></category>

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		<description><![CDATA[<p>Posted in <a href="http://onesherpa.com/category/customer-interaction" title="Customer Interaction">Customer Interaction</a></p><p style="float:right; margin:0 0 10px 15px; width:240px;">
		<img src="http://onesherpa.com/os-content/uploads/2009/07/20090718.jpg" width="240" />
		</p>Is the customer always right? Are there customers who are really better with another business? Any one who has been in business for a while will know that every now and then a customer comes into your business who can best be described as &#8216;the customer from hell.&#8217; These people may be ideal customers for [...]]]></description>
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		<title>The key to understanding the web as a marketer: Participation</title>
		<link>http://onesherpa.com/customer-interaction/the-key-to-understanding-the-web-as-a-marketer-participation</link>
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		<pubDate>Tue, 14 Oct 2008 05:38:55 +0000</pubDate>
		<dc:creator>Andee Sellman</dc:creator>
				<category><![CDATA[Customer Interaction]]></category>
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		<description><![CDATA[<p>Posted in <a href="http://onesherpa.com/category/customer-interaction" title="Customer Interaction">Customer Interaction</a></p><p style="float:right; margin:0 0 10px 15px; width:240px;">
		<img src="http://onesherpa.com/os-content/uploads/2008/10/card1711.jpg" width="240" />
		</p>In the last couple of weeks I have been talking to you about issues we will be addressing at our Business Summit on 17th of October. Now it is only just around the corner and it is my pleasure to give you a ‘look through the key hole’ into the third speaker at the Summit. [...]]]></description>
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