One Sherpa

Lindsay Galt, Alister Cameron and I have just concluded our second One Sherpa Summit preview webinar, in which we sat down for another chat about the sorts of things we’ll be exploring in much more detail at the Summit on the 17th of this month.

This time, we opened up the webinar room for others to join us, and we were pleased that despite only a little forward notice, a number of friends were able to be there. Thanks to those people for some good questions and discussion.

This year’s Summit is entitled “Critical Skill to Rise Above Uncertain Times” and with the remarkable and completely unexpected Reserve Bank rate cut of a full 100 basis points, we most certainly are in a time of tremendous uncertainty. How rare a thing it is even to be uncertain of what the Reserve Bank will do… of all people!

Today’s preview webinar recording runs for 43 minutes, but because it is “streaming video” can be queued to any position in the recording, for your convenience. Click here to view it.

This was the last preview before the Summit, so if you have any questions or reflections, do please feel free to drop us a comment or question below.

On Friday, I introduced you to the second of three keys for ensuring you succeed in these changing economic times, and that was, “Make sure you are empowering those people who are really running the business.”

Today I want to talk about the third key, but before I do let me take a few sentences to reflect on the gale blowing through the financial markets.

A dip? A pothole? A sinkhole?

It seems that we’re in for more than a small dip on the economic horizon. We’re in for completely different economic times!

This morning I was with a client who has been around for a while and was recalling the economic hard times right back to the 60’s. He did comment that we’ve been on an economic run now for the last 18 years. He remarked — and I agree wholeheartedly with him — that for many managers this will be a completely new experience.

Think about it for a minute.

What were you doing 18 years ago? For most of you, it would be something quite different. Your position and scale of responsibility will have been very different from today. That’s why we’ve started blogging in the way we have been. I foresaw current events back in March and the “proverbial is only now hitting the fan.” It means we at One Sherpa weren’t having a lend of you when we outlined the need to acquire new skills for managing in the new environment.

Somehow we got the title for the Summit right on the mark, which is ‘Critical skills to rise above uncertain times.’

Anyway, back to my third key…

“Make sure that you know where and how your profit is being made.”

As I was saying above, we have been on an amazing boom time for the last eighteen years and as a result many of the management practices that were necessary in hard times have become completely irrelevant and lost from the skills repertoire of managers.

In the good time it was simply a matter of increasing your sales as fast as you could, and the profits would generally follow along, even if the cash flow was tight. It was not necessary to know where you made your profit because it all just seemed to work itself out.

In the economic times ahead it will be more important to know exactly where you make your profit. There will be far less room for error and non-profitable products and services will need to be eliminated from your business to first survive and then to continue making satisfactory profits.

At One Sherpa, we determine a company’s performance by looking at the movements in their profit, broken down into three separate elements:

• Price/Cost Inflation,
• Cost Productivity, and
• Volume/Mix Change.

Business owners have not been concerned about this type of breakdown (recently) because inflation has been low, volume has been high and businesses have generally run along OK.

Think about the level of cost increase running in your business… Has it increased? What about the effects of the petrol price increases? How have increased interest rates affected the households of your employees? What about the massive increase in the cost of food?

We used to be able to manage with only one major factor – volume increases — because the other factors were not significant enough to make a material difference. Not any more! In the new environment we will need to look at all three factors and understand why and how they’re affecting our day-to-day business.

I would like to ask you to consider adding your thoughts and relections in the comments area below. One of the reasons for blogging is to increase the interaction and cross-fertilisation of ideas. I really appreciate your thoughts and comments and if you are able to share them in the comments section of the blog it would increase the value of the articles and give others the benefit of any thoughts and feedback you might have.

I look forward to seeing you at the Summit on October 17th. Come ready for a day to remember and some take-away value that will assist you chart your way up your own particular mountain.